Support

Idiom Rush (成语大闯关)

Contact Us

If you encounter any issues while using the app, or have suggestions and feedback, please contact us through the following channel:

Email: 410869924@qq.com

We will respond to your email within 1-3 business days.

Frequently Asked Questions (FAQ)

Q: I purchased coins but they haven't appeared in my account. What should I do?

Please try the following steps:

Completely close the app and reopen it;
Check that your network connection is stable;
Go to the "Settings" page and tap the "Restore Purchases" button;
If the coins still haven't appeared, please contact us with a screenshot of your purchase receipt, and we will resolve the issue as soon as possible.

Q: How do I restore my purchases?

Open the app, go to "Settings", and tap the "Restore Purchases" button to restore all content previously purchased with your Apple ID. Please make sure you are signed in with the same Apple ID used for the original purchase.

Q: My game progress is lost. What can I do?

Game progress in this app is stored locally on your device. If you uninstall the app or switch to a new device, your progress may not be recoverable. We recommend:

Avoid casually uninstalling the app;
Cloud sync is not currently supported, but we plan to add this feature in a future update.

Q: How do I switch languages?

Open the app, go to "Settings", find the "Language" option, and select your preferred language. The app will need to restart for the language change to take effect.

Q: The app crashes or won't open. What should I do?

Please try the following solutions:

Make sure your iOS system is updated to the latest version;
Restart your device;
Delete the app and reinstall it from the App Store;
If the problem persists, please contact us with your device model and system version.

Feedback and Suggestions

We highly value feedback from every user. If you have any suggestions regarding game content, feature improvements, or any other aspect, please feel free to email us. Your input helps us continuously improve Idiom Rush and provide a better gaming experience for you.